Cookie Policy

This Cookie Policy explains how Mellow (“Mellow,” “we,” “us,” or “our”) uses cookies and similar technologies when you access or use the Mellow website, web application, digital environments, and related services (collectively, the “Service”).

This policy should be read together with Mellow’s Privacy Policy.

1. What Are Cookies?

Cookies are small data files that websites may place on or access through your browser or device.

Cookies can help websites:

• Keep users signed in
• Maintain secure sessions
• Remember preferences
• Preserve certain settings
• Understand how a website is used
• Detect fraud or suspicious activity
• Improve performance

Cookies may remain on your device for a particular period of time or may disappear when your browser session ends.

2. Similar Technologies

Mellow may also use technologies that function similarly to cookies.

These may include:

• Local storage
• Session storage
• Browser storage
• Pixels
• Tags
• Software development tools
• Device or browser identifiers
• Authentication tokens
• Similar storage or access technologies

For simplicity, references to “cookies” in this policy may also include these similar technologies where appropriate.

3. How Mellow Uses Cookies

Mellow may use cookies and similar technologies to operate and improve the Service.

Depending on the features currently enabled, these technologies may be used to:

• Authenticate users
• Keep users signed in
• Protect accounts
• Maintain secure sessions
• Remember interface preferences
• Save certain browser-based settings
• Maintain temporary application state
• Support account functionality
• Support subscription functionality
• Detect fraud or abuse
• Prevent unauthorized access
• Diagnose technical errors
• Measure performance
• Understand general use of Mellow
• Support analytics where enabled

4. Essential Cookies

Some cookies or similar technologies are necessary for Mellow to function properly.

These may be used for purposes such as:

• User authentication
• Session management
• Account security
• Fraud prevention
• Subscription access
• Maintaining requested settings
• Remembering consent preferences
• Technical operation of the Service

Because these technologies may be necessary to provide functionality you request, they may not always be optional.

Blocking essential cookies may prevent some parts of Mellow from working correctly.

5. Authentication Technologies

Mellow may use Supabase or other infrastructure providers for authentication and account management.

Authentication-related technologies may help:

• Determine whether you are signed in
• Maintain your authenticated session
• Protect your account
• Prevent unauthorized access
• Connect your browser session to your Mellow account

These technologies may be necessary for users who access account-based functionality.

6. Google Sign-In

If you choose Sign in with Google, Google and Mellow may use cookies, authentication tokens, or similar technologies necessary to complete and maintain the authentication process.

Google may independently place or access cookies according to its own services and privacy practices.

Mellow does not control cookies placed independently by Google outside Mellow’s own systems.

7. Subscription and Payment Technologies

Mellow may use Stripe to provide subscription payment and billing functionality.

When you interact with Stripe-hosted checkout, billing management, or payment interfaces, Stripe may use cookies or similar technologies for purposes that can include:

• Payment processing
• Fraud prevention
• Security
• Authentication
• Subscription management
• Maintaining payment-session functionality

Stripe’s use of those technologies is also governed by its own privacy and cookie practices.

8. Functional Technologies

Mellow may use functional cookies or browser storage to remember choices you make.

These may include:

• Sound settings
• Volume preferences
• Room preferences
• Interface preferences
• Display settings
• Navigation state
• Timer preferences
• Other customization settings

Functional technologies help Mellow provide a more consistent experience when you return.

9. Local Storage

Mellow may use browser localStorage for information that should remain available after a browsing session ends.

Depending on how Mellow is configured, local storage may be used to retain things such as:

• User preferences
• Interface settings
• Audio preferences
• Temporary room settings
• Application state
• Other non-sensitive information used to improve your experience

Information stored in local storage generally remains until it is removed by the application, the user, or the browser.

10. Session Storage

Mellow may use browser sessionStorage to maintain information during a particular browser session.

Session storage may be used for:

• Temporary application state
• Navigation state
• Temporary settings
• Short-lived user-interface information

Session storage generally expires when the relevant browser tab or session is closed.

11. Analytics Cookies

Mellow may use analytics technologies in the future or as the Service develops.

Analytics technologies may help us understand:

• Which pages are visited
• Which rooms or features are used
• General navigation patterns
• Session duration
• Device and browser categories
• Technical errors
• Performance issues
• How users interact with Mellow

We may use this information to improve the Service.

Where applicable law requires consent before analytics cookies or similar technologies are used, Mellow will request that consent.

12. Performance Technologies

Mellow may use performance-monitoring technologies to help identify:

• Slow loading
• Errors
• Crashes
• Broken functionality
• Compatibility problems
• Server or network issues

These technologies help us maintain and improve reliability.

Depending on the technology involved and applicable law, they may be categorized as essential, functional, or analytics technologies.

13. Advertising Cookies

Mellow does not currently use personalized third-party advertising as a core part of the Service.

If Mellow introduces:

• Behavioral advertising
• Retargeting
• Advertising pixels
• Cross-site advertising
• Personalized advertising
• Advertising measurement technologies

in the future, this Cookie Policy will be updated as appropriate.

Where required by law, users will be provided applicable consent or opt-out choices.

14. Social Media Technologies

If Mellow later integrates social-media sharing tools, embedded social content, advertising pixels, or similar functionality, third-party social-media providers may use their own cookies or tracking technologies.

Those providers may independently process information according to their own privacy practices.

Mellow will update this policy if such integrations materially change our use of cookies or similar technologies.

15. First-Party and Third-Party Cookies

Cookies used in connection with Mellow may be either:

First-Party Cookies

These are associated directly with Mellow and may be used to provide core website or application functionality.

Third-Party Cookies

These are associated with services provided by other companies, such as authentication, payment, analytics, or other technology providers.

Third parties may control how their own cookies operate.

16. Session and Persistent Cookies

Mellow may use both session cookies and persistent cookies.

Session Cookies

These generally last only for the duration of a browser session.

They may help maintain temporary functionality while you use the Service.

Persistent Cookies

These may remain on your browser or device after you close the browser.

They may be used to remember preferences, login status, or other information between visits.

The duration of a persistent cookie varies depending on its purpose and configuration.

17. Cookie Consent

Where required by applicable law, Mellow may display a cookie consent banner or preference interface.

Depending on your jurisdiction and the technologies in use, you may be able to:

• Accept optional cookies
• Reject optional cookies
• Select particular cookie categories
• Change your preferences later

Essential cookies may continue to operate where they are necessary to provide the Service or functionality you request.

18. Cookie Preferences

Where Mellow provides a cookie-preference tool, you may use it to change your choices regarding optional cookies.

Changing your preferences will generally affect future use of optional technologies.

It may not automatically delete all cookies or information previously stored on your device.

You may also remove cookies through your browser settings.

19. Browser Controls

Most browsers allow you to manage cookies through browser settings.

Depending on your browser, you may be able to:

• View stored cookies
• Delete individual cookies
• Delete all cookies
• Block cookies
• Block third-party cookies
• Receive warnings before cookies are stored
• Automatically delete cookies when the browser closes

The exact controls depend on your browser.

Blocking or deleting cookies may affect Mellow functionality.

For example, you may:

• Be signed out
• Lose saved browser preferences
• Need to authenticate again
• Lose temporary settings
• Experience reduced functionality

20. Clearing Browser Storage

Your browser may also allow you to clear:

• Local storage
• Session storage
• Site data
• Cached files
• Other stored website information

Clearing this information may reset certain Mellow settings or remove locally stored application information.

Account information that has already been synchronized with Mellow’s database may not be deleted merely by clearing browser storage.

21. Global Privacy Control and Similar Signals

Certain browsers or extensions may transmit privacy preference signals, including Global Privacy Control or similar mechanisms.

Where applicable law requires Mellow to recognize a particular legally valid opt-out preference signal, Mellow will endeavor to honor that signal as required.

The effect of such signals may depend on:

• Your jurisdiction
• The browser or extension used
• The technologies currently implemented by Mellow
• The type of data processing involved

22. Do Not Track

Some browsers provide a “Do Not Track” setting.

There is not a single universally adopted standard governing the meaning or required response to all Do Not Track signals.

Mellow may therefore not respond to traditional Do Not Track signals unless applicable law requires otherwise.

This is separate from legally recognized opt-out preference signals that Mellow may be required to honor.

23. Third-Party Services

Third-party providers used by Mellow may independently use cookies or similar technologies.

These providers may include services used for:

• Authentication
• Payment processing
• Hosting
• Database infrastructure
• Security
• Analytics
• Error monitoring
• Email
• Content delivery

Their technologies may be governed by their own privacy policies.

24. Duration of Cookies

The amount of time a cookie remains on your device depends on its purpose and configuration.

Some cookies may expire:

• When you log out
• When you close your browser
• After a defined period
• When you manually delete them

Others may remain longer to maintain preferences or functionality.

Mellow will not intentionally retain cookies longer than reasonably necessary for their stated purpose.

25. Data Collected Through Cookies

Depending on the cookie or technology, information collected may include:

• Session identifiers
• Account authentication status
• Browser information
• Device information
• IP address
• Approximate geographic region
• Page or feature usage
• Date and time information
• Referral information
• Application settings
• Error information
• Performance information
• Consent preferences

The information collected depends on which technologies are active.

26. Sensitive Information

Mellow does not intend to use cookies or tracking technologies to build advertising profiles based on sensitive medical or mental-health information.

Mellow’s focus and relaxation features do not mean that users are categorized as having ADHD, a medical condition, or a mental-health condition.

Users should not provide sensitive health information through Mellow unless a feature specifically and lawfully requests it.

27. Children

Mellow is intended for users 18 years of age or older.

We do not intentionally use cookies to create behavioral advertising profiles of children.

If we learn that our Service is being used in a manner that creates additional obligations concerning children’s privacy, we will take appropriate steps to address those obligations.

28. Changes to Technologies We Use

Mellow is an evolving service.

We may:

• Add service providers
• Remove service providers
• Change authentication systems
• Add analytics
• Change performance tools
• Modify browser-storage practices
• Add new functionality

If those changes materially alter our cookie or tracking practices, we will update this Cookie Policy and, where required, obtain appropriate consent.

29. Changes to This Cookie Policy

We may update this Cookie Policy periodically.

When we do, we will update the Last Updated date at the top of the policy.

If a material change requires additional notice or consent under applicable law, we will provide that notice or obtain that consent as required.

30. Relationship to the Privacy Policy

This Cookie Policy supplements Mellow’s Privacy Policy.

The Privacy Policy provides additional information about:

• Information we collect
• How we use information
• How information is shared
• Data retention
• Security
• Privacy rights
• Account deletion
• Privacy requests

If there is a conflict regarding the use of cookies or similar technologies, this Cookie Policy provides the more specific explanation for those technologies.

31. Contact

If you have questions about Mellow’s use of cookies or similar technologies, please use Mellow’s Contact page.

If a cookie-preference interface is available, you may also use that interface to manage eligible optional technologies.

By continuing to use Mellow, you acknowledge the use of essential cookies and similar technologies necessary to operate the Service. Where consent is legally required for optional technologies, those technologies will be handled in accordance with applicable consent requirements.